PharmaCity is committed to protecting the privacy and security of your Protected Health Information (PHI). This Notice describes how we may use and disclose your health information, your rights regarding your health information, and our legal responsibilities under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Our Legal Duty
PharmaCity is required by law to:
- Maintain the privacy and security of your Protected Health Information (PHI).
- Provide you with this Notice of our legal duties and privacy practices.
- Notify you if a breach occurs that may have compromised the privacy or security of your PHI.
- Follow the terms of this Notice currently in effect.
How We May Use and Disclose Your Health Information
We may use or disclose your PHI for the following purposes without your written authorization:
Treatment
We may use and disclose your health information to provide prescription services and coordinate your care with physicians, hospitals, laboratories, insurance providers, and other healthcare professionals.
Payment
We may use your information to bill and collect payment from you, your health insurance plan, Medicare, Medicaid, or other third-party payers.
Healthcare Operations
We may use your information for business operations, including quality improvement, staff training, licensing, auditing, accreditation, customer service, and compliance activities.
As Required by Law
We may disclose your information when required by federal, state, or local law.
Public Health Activities
We may disclose information to public health authorities for disease prevention, reporting adverse drug events, recalls, or other public health purposes.
Law Enforcement and Legal Proceedings
We may disclose PHI when required by court orders, subpoenas, or law enforcement requests, as permitted by law.
Health Oversight Activities
We may disclose information to government agencies responsible for monitoring the healthcare system.
To Family Members or Caregivers
Unless you object, we may disclose relevant information to family members, caregivers, or others involved in your care or payment for your care.
Uses Requiring Your Authorization
We will obtain your written authorization before:
- Using your PHI for marketing purposes, except where permitted by law.
- Selling your PHI.
- Disclosing psychotherapy notes (where applicable).
- Any other use or disclosure not described in this Notice.
You may revoke your authorization at any time in writing, except where we have already relied upon it.
Your Rights
You have the right to:
- Request access to your medical and pharmacy records.
- Request a copy of your records in paper or electronic format.
- Request corrections to inaccurate or incomplete information.
- Request restrictions on certain uses or disclosures.
- Request confidential communications by alternative means or locations.
- Request an accounting of certain disclosures of your PHI.
- Obtain a paper copy of this Notice upon request.
Our Responsibilities
PharmaCity will:
- Safeguard your PHI using administrative, physical, and technical security measures.
- Limit access to PHI to authorized workforce members.
- Train employees regarding HIPAA privacy and security requirements.
- Comply with all applicable federal and state privacy laws.
Website and Electronic Communications
If you communicate with PharmaCity through our website, patient portal, email, or mobile applications, we take reasonable measures to protect your information. However, standard email may not always be secure. We recommend avoiding sending sensitive health information through unsecured email unless specifically instructed.
Changes to This Notice
We reserve the right to revise this Notice at any time. Any revised Notice will apply to all PHI maintained by PharmaCity and will be posted on our website and made available upon request.
Questions or Complaints
If you believe your privacy rights have been violated or have questions about this Notice, please contact:
Privacy Officer
PharmaCity
Address: 49 5th Ave, Brooklyn, NY 11217
Phone: 347-943-8044
Email: info@pharmacityrx.com
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. Filing a complaint will not affect the quality of care or services you receive.
Effective Date
This Notice is effective as of July 13, 2026.